Cisco 642-162
Description:
The Cisco 642-162 IPCCX Exam or the Cisco IP Contact Center Express Implementation as it is also known as; from Cisco Certification is a relatively difficult exam. Individuals who find themselves employed or plan to be employed in the System Engineers and Field Engineers supporting an IP Contact Center Express installation environment, or those who want to find employment in those environments, need to sit for this examination and will then want to obtain the Cisco IP Communications certification. The Cisco 642-162 IPCCX Exam tests the student’s knowledge of design, implement, and operate a CRS/IPCC Express 4.0 as well as 4.5 deployments. In order to better reflect the contents of the exam and for clarity purposed the guidelines below may change at any time without notice. Individuals will be well advised to prepare for this exam by taking the Cisco Unified Contact Center Express Deployment (UCCXD) course.
Exam Details:
Following are a few factors that you need to take into consideration. The Cisco 642-162 IPCCX Exam has a difficulty rating of about 3 out of 5 and is thus only a fairly difficult exam. Any 642-162 practice questions for the Cisco 642-162 IPCCX exam, such as the Testking practice exams should have 65 to 75 questions in a set as this is the number of questions you would find when sitting for the exam. The student taking the Cisco 642-162 IPCCX exam will have 75 minutes to answer the questions.
The 642-162 practice exams, as well as the 642-162 study guides and 642-162 study notes should also cover the key topics tested in the Cisco 642-162 IPCCX exam.
However, since we are all human we know it is normal to feel jittery about the impending 642-162 examination. Do not fret; help is at hand in various forms online. Take a 642-162 free practice or a 642-162 braindump exam or 642-162 practice. 642-162 transcender will also allay many jitters. Ensure that you have checked the 642-162 exam review, 642-162 test exam as well as the available 642-162 study material
Registering for the Exam:
The cost for registering for the Cisco 642-162 IPCCX exam is between $65 and $300 USD. Candidates are allowed to register for the Cisco 642-162 IPCCX exam at any Prometric or Pearson VUE office world wide but the exam is available in English only. These centers are accredited approved test centers for administering Cisco Examinations.
Key Topics:
The Cisco 642-162 exam (613) is divided into sections. Each section is listed below with a brief description of the content that can be expected in that specific section. These key topics are covered in the IP Communications certification courses from Cisco Certification Training and should be covered in detail in 642-162 study guides and 642-162 study notes.
Design a
- Perform customer capacity planning
- Determine customer required features
- Evaluate and recommend different configuration options
- available configuration and ordering tools
Implement a Unified
- the process for installing Unified Contact Center Express 4.x software and hardware
- the process to configure Unified Contact Center Express 4.x software and provision the users to meet customer requirements
- the process of using the Unified Contact Center Express 4.x Application Editor
- the process of provisioning Unified Contact Center Express 4.x applications
Operate a Unified
- basic Unified Contact Center Express 4.x user tasks
- process and tools available for troubleshooting Unified Contact Center Express 4.x
- process and tools available for monitoring system operations in Unified Contact Center Express 4.x
- process and tools available for patching, upgrading systems, and license additions for Unified Contact Center Express
Preparing for the Exam:
Available on the Internet is a wealth of information that will ease your way towards peace of mind when it comes to preparing for the 642-162 exam. These 642-162 study materials range from the official Cisco Certification Training courses to the Testking 642-162 study guides. Online practice exams and 642-162 transcender are also available online.
Certification Credits:
The Cisco 642-162 IPCCX Exam will count as credit towards the Cisco IP Contact Center Express Specialist certification.
